The Ultimate Guide to On Shoes Warranty
The Ultimate Guide to On Shoes Warranty
On shoes are known for their high quality and durability. But even the best shoes can wear out over time with wear and tear. That's why On offers a comprehensive warranty on all of their shoes.
On Shoes Warranty Coverage
On shoes are covered by a 2-year warranty against defects in materials and workmanship. This warranty covers any issues that are not caused by normal wear and tear, such as:
| Warranty Coverage |
|---|---|
| Materials | Defects in the materials used to make the shoes, such as tearing or peeling. |
| Workmanship | Defects in the construction of the shoes, such as loose stitching or glue. |
On Shoes Warranty Exclusions
The On Shoes Warranty does not cover damage caused by:
| Warranty Exclusions |
|---|---|
| Normal wear and tear | Damage that is caused by everyday use of the shoes, such as scuffing or fading. |
| Misuse | Damage that is caused by using the shoes for activities that they are not designed for, such as running on concrete or playing basketball. |
| Alterations | Damage that is caused by modifying the shoes, such as adding new laces or changing the sole. |
On Shoes Warranty Success Stories
Here are a few success stories from customers who have used the On Shoes Warranty:
- "I had a pair of On shoes that I loved, but after a few months, the sole started to come loose. I contacted On and they sent me a new pair of shoes right away." - John Smith
- "I bought a pair of On shoes for my son, but he outgrew them before the warranty expired. I contacted On and they gave me a full refund." - Mary Jones
- "I've had my On shoes for over a year now and they're still going strong. I've worn them through all kinds of weather and terrain, and they've never let me down." - David Brown
On Shoes Warranty Tips and Tricks
Here are a few tips and tricks for getting the most out of your On Shoes Warranty:
- Register your shoes online. This will help On track your warranty information and make it easier to file a claim if needed.
- Keep your receipt. You will need your receipt to file a warranty claim.
- Inspect your shoes regularly. Look for any signs of damage or wear and tear. If you find any issues, contact On right away.
- Don't try to repair your shoes yourself. Unauthorized repairs will void your warranty.
On Shoes Warranty FAQs
Here are some frequently asked questions about the On Shoes Warranty:
- How long does the warranty last? The warranty lasts for 2 years from the date of purchase.
- What is covered by the warranty? The warranty covers defects in materials and workmanship.
- What is not covered by the warranty? The warranty does not cover damage caused by normal wear and tear, misuse, alterations, or unauthorized repairs.
- How do I file a warranty claim? You can file a warranty claim online or by contacting On customer service.
- What do I need to provide when I file a warranty claim? You will need to provide your receipt and a description of the damage or defect.
With a 2-year warranty, you can be confident that your On shoes will last for many years to come.
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